Dynatrace is the best decision your enterprise will ever make
February 06, 2020

Dynatrace is the best decision your enterprise will ever make

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being used by most of the organization. We are currently transitioning away from BMC TrueSight for cloud infrastructure and we are transitioning away from AppMon to Dynatrace. Our department installs and administers the solution but it is the user's responsibility to make sure that they are utilizing the tools effectively.
  • Rapid/mass deployment
  • Mean time to resolution/problem identification
  • UI has inconsistencies and often has areas where it is not intuitive
  • Alerting/management zones are somewhat restrictive in functionality compared to AppMon
  • Often times it uncovers problems that dont have a viable solution (bad code, bad hardware)
  • Dynatrace tends to have different results than some other tools (oracle, vmware vcenter), which causes confusion
Dynatrace was clearly superior to most of these products. It is not as good at network monitoring, but we have not yet looked at the NAM functionality compared to DCRUM. DCRUM is difficult to use but more powerful overall compared to Entuity or riverbed.
It was already phenomenal support just from the sales manager and field technical support, but with the new chat functionality we no longer even have to spend time answering user questions. We are able to offload that task entirely to Dynatrace support

Do you think Dynatrace delivers good value for the price?

Not sure

Are you happy with Dynatrace's feature set?

No

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

We have an overly large and cumbersome environment but Dynatrace is suitable for almost every scenario. For us we have hundreds of thousands of OneAgent entries, and at that point the API needs a lot more functionality to make it easier to scale.

Dynatrace Feature Ratings