Easy implementation & ability to quickly spot issues helps with business-critical aspects
February 07, 2020

Easy implementation & ability to quickly spot issues helps with business-critical aspects

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We were having performance issues with one of our critical applications and decided to evaluate Dynatrace. The product fared well on technical and functional aspects. Dynatrace helped us identify various performance bottlenecks with the application. We were able to trace to the exact piece of code that was causing the maximum performance issues. We were also able to identify the issues with the application when used with various browsers. The pure path analysis is very helpful. The real user monitoring and session replays are essential to identifying the problem areas. The reporting done by business insights team is helpful each month.
The use of Dynatrace is being extended for several other applications in the company.
  • Proactively monitors for issues and emails
  • Real user monitoring and session replay functionality is extremely useful
  • Wish Network monitoring is also built into the product
  • It helped us identify the performance issue with one of the critical applications we first used the tool on
  • Extending use of application to several other applications in the organization
Both tools were comparable, but Dynatrace One Agent was very easy to deploy and also the session replay capability seems very useful.
Dynatrace helped us provide a proof of concept environment where we first evaluated the product for technical and functional fit. The support staff has been very responsive and knowledgeable. The business insights team does an amazing job in doing the reporting.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace's ability to perform real user monitoring and session replays is extremely useful. The ability to do location-based performance analysis is also useful. The ability to do error detection and pure path analysis with Dynatrace helps identify exact areas of concerns.

Dynatrace Feature Ratings