Excellent APM
August 05, 2019

Excellent APM

Nischay Goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Application Performance Monitoring

Overall Satisfaction with Dynatrace

Dynatrace Application monitoring is being used for a particular project for a banking client in UK for Wipro. We are using this product for providing the application performance management where we can see various aspects in terms of performance of the application we are running. Ee have even evaluated AppDynamics for this use case but we have picked up Dynatrace.
  • Context Specific drill down from the dashboard to the class level
  • Outstanding support around Windows and Linux
  • Easy to install and get it running
  • Helps to determine the root cause of the problem in a very good way
  • Not enough focus on roles and empowering the adminisrators of Dynatrace of the SaaS version
  • Under high load, performance of Dynatrace is not that good. I feel this is where it can improve.
  • A bit difficult to automate the different processes that users occupy with the different applications.
  • Certainly, it has a positive impact on the business
  • Able to identify the problems in a very timely manner and able to solve P1 issues which results in profit of business
  • We are not using cloud otherwise it would have a negative impact because of installation on cloud servers

Dynatrace support is great. The forums contain a lot of useful info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you. They are available when you need help.

Docker, Oracle Cloud Infrastructure Container Engine for Kubernetes (OKE), Ansible
Well suited scenarios - Drilled down to the class level of the code from the dashboard which helps in doing the root cause analysis of the problem.

I'll not pick this tool for the cloud environment as I felt installation on the cloud servers is bit difficult. I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall/remove the cloud agent from the Dynatrace management console without having to physically log on to each server to achieve that task.

Dynatrace Feature Ratings

Using Dynatrace

I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.