Best I used, but it has space to grow and improve.
July 12, 2022

Best I used, but it has space to grow and improve.

Viktoras Kesminas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Echobox

Echobox is used to publish news articles to our Facebook profile. Since media has a really high information flow we encountered a problem of putting all this info on our Facebook and not being punished by its algorithm. Echobox analysis helps us maximize the number of published posts. Also since there are few admins, all not in the same room, we had a double content publishing in Facebook problem. Not it's easier to see what other users created and to see if it was published already.
  • Post planning.
  • AI post suggesting tool.
  • All in one window solution.
  • Posts in AI auto-feed suggestion when published sometimes appear in all new article feed, so it is possible to double publish. Once from auto-feed AI suggestion, once from new articles feed. It happened a few times. But now we just learned and double-check if it was not published by other users.
  • It is perfect on desktops and tablets. On mobile phones, it could be more responsive. or have a mobile app. I personally do not use it on mobile, but sometimes this functionality would be great.
  • Sometimes user disconnects too quickly, it takes some time to get back to Echobox and for most of them, I was disconnected.
  • One window.
  • Post planning.
  • Post statistics, suggestions and reshare functionality.
  • Improved working efficiency.
  • Better collaboration without communication with other users.

Do you think Echobox Social delivers good value for the price?

Not sure

Are you happy with Echobox Social's feature set?

Yes

Did Echobox Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Echobox Social go as expected?

I wasn't involved with the implementation phase

Would you buy Echobox Social again?

Yes

It is perfect if you have a huge content feed and try to maximize your posts on Facebook without being penalized. Much easier to use than Facebook Creator studio and has all the needed functionality in one window. So in one window I can monitor other users' activity, plan Facebook posts and see which posts were published. Another great thing is statistics and post-reshare functionality. So older greatly reached posts we can easily reshare. It works great with advisory, cultural, culinary, or other types of "not getting old“ posts.