1. Home
  2. Online Fax Software
  3. eFax Corporate Reviews
  4. User Review of eFax Corporate
eFax
March 04, 2022

eFax

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with eFax

We use eFax to send and receive secure documents. Sometimes our customers do not want to share info through email. In addition, we may need to fax documents to our bank/investors. We have not used as much in the last few years, as many places now use secure portals for uploading documents.
  • Send faxes.
  • Receive faxes.
  • The format for seeing sent and received faxes could be improved. It would be nice to be able to organize them.
  • I would like to be able to keep documents private within a shared company account if needed.
  • Easily send faxes.
  • Easily receive faxes with email notifications.
  • Notifications when faxes have been sent successfully.
  • eFax allows us to share info quickly, when demanded.
  • No monetary ROI, but a necessity for doing business.
We have used eFax since I began working for the company over 9 years ago and have found no reason to change. The price is good for the amount it is needed. We often go a month or two without using it but need to have it just in case.

Do you think eFax Corporate delivers good value for the price?

Yes

Are you happy with eFax Corporate's feature set?

Yes

Did eFax Corporate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of eFax Corporate go as expected?

I wasn't involved with the implementation phase

Would you buy eFax Corporate again?

Yes

eFax works well when needed. It seems to be a somewhat outdated technology but can be required for security reasons. I would think more and more companies will move toward other ways of sending documents but the gov't seems to be the last to change with the times.