Emplifi Social Marketing Cloud a must have
June 25, 2025

Emplifi Social Marketing Cloud a must have

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Dashboard
  • Analytics
  • Community
  • Publishing
  • Content

Overall Satisfaction with Emplifi Social Marketing Cloud

We use Emplifi Social Marketing Cloud to respond all the comments on Facebook, instagram, Tiktox and X (twitter) to generate a lot of interaction on social media and closeness to people so that people identify with the brand. Also we program an publish the conten trough Emplifi Social Marketing Cloud to all the social networks mentioned above.

Pros

  • All the categories to categorize all the content and comments
  • The easy way to manage the social networks
  • Generate social media metrics
  • The incredible way to social media managment

Cons

  • The improvement of AI automatic
  • Mistakes sometimes take time to fix them
  • The support takes time to respond
  • Improved response time from 2 hours to 7 minutes on social networks
  • Improved interaction on social networks of the brand by 35%
  • The chaneling of complains was easier beacuse to the fact that we can write the answers and just look for which one reamains on each occasion in Emplifi Social Marketing Cloud
Is so intuitve, so easy to use, you dont have to know preoviously something about Emplifi Social Marketing Cloud you can use it for the first time and understand how it works, is a tool that not only helps, manage and make your work easier because all the complements that it has. You can manage Emplifi Social Marketing Cloud since your phone this is incredible, it means you can work since any place.
I think that Emplifi Social Marketing Cloud is unique, has all in one super easy to use and if you are on social media work is a tool that you need to use no only the big brands, Emplifi Social Marketing Cloud is for everyone who want grow up in this industry and doesn't exist comparation with Monday or Slack because this tools are for another homeworks.

Do you think Emplifi delivers good value for the price?

Yes

Are you happy with Emplifi's feature set?

Yes

Did Emplifi live up to sales and marketing promises?

Yes

Did implementation of Emplifi go as expected?

Yes

Would you buy Emplifi again?

Yes

I think Emplifi Social Marketing Cloud is so neccesary to social media managment and it could have their mistakes or errors but i hope that it may change soon, i don't believe that exist escenaries where Emplifi Social Marketing Cloud would be less appropriate is an incredible tool that is imposible not love it. May your menage in social media super easy

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