Engineering eye for the business guy.
December 08, 2015

Engineering eye for the business guy.

Justan Wright | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emptoris

In my previous organization, Emptoris was used as a contract module for supply chain/ procurement tying into SAP. The tool was more or less an advanced repository.
  • The product was user friendly.
  • Integrated well with legacy and existing systems.
  • Support and training offered by IBM was top notch.
  • Certain components could not update properly with integration at first.
  • Cost was greater than some competitors.
  • Integration took longer than anticipated.
  • Control measures to see where agreements were getting bogged down in internal approval process.
  • Lead time features were utilized well to understand timeliness.
  • Business unit support increased.
  • Agreement visibility improved.
  • Communication between business units improved.
I would say there are positives and negatives to all. Emptoris seemed to be more advanced in progression of their tool. Others seem to have created a tool to meet a customers need and was not part of their core business model or competency.
I think for whatever the tool was lacking, IBM could come up with a solution rather quickly.

Emptoris Feature Ratings

Contract creation
9
Contract templates
6
Clause library/saved fields
10
Guided logic
8
Contract sharing
8
Contract editing
9
Collaborating on contracts
7
MS Word plug-in
9
Approval process
9
Interdepartmental workflows
9
Contract database
9
Contract search
8
Contract milestone reminders & alerts
8
Custom contract reports
7
Tracking contract status
8
Compliance check
9