Ellie Mae Encompass - 1 perspective
December 12, 2016

Ellie Mae Encompass - 1 perspective

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Encompass is being used across our entire organization to consolidate information from several different vendors.
  • Delivers supported integrations from top tier providers
  • Embeds what would be separate technology and platforms in a single application
  • Large market share in the LOS space means increased opportunity for previous experience with the platform
  • Code re-use for advanced code
  • Streamline custom document creation in the document engine would be advantageous
  • A suggested roadmap for new user learning that is easier to get to
  • Automated compliance checks at key milestones helps cut down on problems with the [loan] when sold or serviced
  • Supported service integrations with top-tier vendors are great. A potential drawback to integration on a large scale can be your specific institution may get exactly what you want from the vendor.
  • Without a well defined training program or support mechanism for use of the software, your users will struggle to adopt (as with any new application).
We evaluated approximately 20 LOS before selecting Encompass. After quantifying and
scoring each system based on internally defined metrics that included:
  • feature availability for each area of business
  • General Requirements
  • Workflow
  • Reporting
  • Data Exchange and Integration
  • Cost
  • Human factors(gut feeling, wow factor, etc)
Encompass scored number one in the cost vs. functionality scoring and was an obvious choice for our organization.
  • For small to mid-size lending institutions with in-depth knowledge in all facets of the loan origination process.
  • Very well suited for companies that have little to no third party integration or custom solutions for business processes.
  • Could be less appropriate for inflexible institutions that wish to retain custom solutions long term.