Item: Engagor (discontinued)
Rating: 8
Author: Roberto Rius Quirós

Use Cases and Deployment Scope

As an agency, we use engagor to provide the best support in ORM for our clients.

Engagor is key for us to plan our future communications by having a micro-level knowledge of our clients' markets based on topics we create and optimize to gather the most relevant data.

Pros and Cons

Data displayed in a clear way, in order to provide a good functionality rather than only a "good looking" dashboard.
Great query based segmentation tool that provides a nearly perfect segmentation tool.
Best price for the massive amount in volume of mentions provided in plans.

In order to monitor hashtags, it would be really useful to know about: contributors, reach and impacts made by this hashtag.
It could add a cluster based search tool for topic discovery.
Mention sentiment could be a bit more optimized in Spanish language

Users and Roles

Return on Investment

Better customer service

Likelihood to Renew

Likelihood to Recommend

Engagor is less appropriate for a hashtag analysis, I find that it misses key points like reach and impressions of the hashtags monitored.

It is a nearly perfect tool for evaluating mentions of keywords, not only in a quantitative way, but also qualitative as it permits you to review each one individually. It would be useful, in order to identify trends, and not only search in past events, to add a topic discovery tool based in a cluster engine search. We would analyze more comprehensively and enhance our consulting more proactively.

Engagor is of the best social monitoring and analysis tools because of its price / performance

Software Version

Overall Satisfaction with Engagor