Informer provides great value to our customer base.
Christopher Kennedy profile photo
Updated March 18, 2015

Informer provides great value to our customer base.

Score 9 out of 10
Vetted Review
Reseller
Review Source

Software Version

Informer 4.4

Modules Used

  • Informer and custom built plugins

Overall Satisfaction with Entrinsik Informer

We resell Informer to our customer base and it's a great tool for them. It allows them to built their own reports and dashboards and gives them access to the data that they need. This gives our customers a lot more flexibility in the types of reports they are able to use to manage their business.
  • Informer allows our customer base to access their data and create their own reports.
  • Informer's interface is very simple to use. Our customers learn how to build reports in a very short amount of time.
  • Everyone wants to get the data out and Informer allows them to schedule reports via email or extract the data to a variety of different formats very easily.
  • We have had a few scalability issues as we have grown the number of customers using the tool quite rapidly, but Entrinsik has been a great partner with us working to overcome the challenges we have encountered along the way.
We have used other BI tools and Informer is a good as both a supplement for those or in some cases as a stand-alone BI tool. Either way Informer has offered a simple way to do BI and reporting.
Informer is a great value to us and our customers so I see us continuing to provide this tool to our customer base for a long time to come.
Informer works great for us - we are connecting to a DB2 database and it seems to work quite well and Entrinsik has been a very professional business partner. They have gone out of their way to help us by making the tool better and incorporating suggested changes/features into the product over time.