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Entrinsik Informer Review: "Informer provides great value to our customer base."
https://www.trustradius.com/business-intelligence-biEntrinsik InformerUnspecified8.284101
Christopher Kennedy profile photo
Updated March 18, 2015

Entrinsik Informer Review: "Informer provides great value to our customer base."

Score 9 out of 101
Vetted Review
Reseller
Review Source

Software Version
Informer 4.4
Modules Used
Informer and custom built plugins

Overall Satisfaction with Entrinsik Informer

We resell Informer to our customer base and it's a great tool for them. It allows them to built their own reports and dashboards and gives them access to the data that they need. This gives our customers a lot more flexibility in the types of reports they are able to use to manage their business.
  • Informer allows our customer base to access their data and create their own reports.
  • Informer's interface is very simple to use. Our customers learn how to build reports in a very short amount of time.
  • Everyone wants to get the data out and Informer allows them to schedule reports via email or extract the data to a variety of different formats very easily.
  • We have had a few scalability issues as we have grown the number of customers using the tool quite rapidly, but Entrinsik has been a great partner with us working to overcome the challenges we have encountered along the way.
We have used other BI tools and Informer is a good as both a supplement for those or in some cases as a stand-alone BI tool. Either way Informer has offered a simple way to do BI and reporting.
Informer is a great value to us and our customers so I see us continuing to provide this tool to our customer base for a long time to come.
Informer works great for us - we are connecting to a DB2 database and it seems to work quite well and Entrinsik has been a very professional business partner. They have gone out of their way to help us by making the tool better and incorporating suggested changes/features into the product over time.