Entrinsik Informer usability review.
Anonymous | TrustRadius Reviewer
September 15, 2014

Entrinsik Informer usability review.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

v4.3.5

Modules Used

  • Reporting Module

Overall Satisfaction with Entrinsik Informer

Entrinsik Informer is our ERP reporting and data extraction tool used across two campuses. It allows users to get *their* data without relying on IT Services. There was a change made to the old method of retrieving data from our central ERP system so a replacement was sought out which turned out to be Entrinsik Informer. It's really good because you can export in a variety of formats. If there was one minor issue with it it would be the lack of an ability to format report output.
  • Setting up a report is quite easy for end users to manage
  • For the logging in process it interacts with our identity management system
  • It's very easy to download data into a PDF or spreadsheet/csv file.
  • Lack of customising a finished looking report
  • Doesn't work the same was as Crystal or Access reports ... the interface is different.
  • Customising a computed column is a little tricky.
As stated it works well for extractions, but lacks report design capability. One other thing it does well is query multiple database platforms at the same time. E.g. mysql and unidata.
From what I understand, compared to other available products, its priced quite reasonably. They've recently released new dashboard design capability, which for this tool is quite new, but compared to other daskboard tools available, it may be a little lacking.
It is our corporate reporting tool so it it used across all departments, faculties and campuses.
Very high as it can access multiple data sources from one report.
You can't really share but you can generate PDF files and email them as attachments. If you're running reports on a scheduler, the informer scheduler works quite well.
It's a little lacking in this department. It has some basic graphing and dashboard creation that that's about it.
Entrinsik Informer works well as a data extraction tool and the end user doesn't need to know anything about writing queries. One question would be if a person is looking for a solution that they can give to higher management that is formatted and easily understood. This tool is lacking in that regard.