Epicor ERP - Worth the investment
September 22, 2016

Epicor ERP - Worth the investment

Rashell Bustamante | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Epicor ERP On-Premises

Overall Satisfaction with Epicor ERP

Our company creates custom manufacturing systems for the medical industry. We upgraded to the new version of Epicor ERP because it integrated with SolidWorks. We also needed to implement one master scheduling system for the entire company. Pretty much everyone at our company uses the system – order entry, sales, IT, finance, purchasing, and engineering. We use the system to manage all aspects of the supply chain.
  • SSRS to generate reports, and the ability to add fields on the fly, makes presenting data a lot easier.
  • User interface with immediate access to information with ability to export to Excel.
  • Master scheduling capabilities within the system let us process more orders using the same amount of resources.
  • In most screens, the delete button is right next to the save button.
  • The software doesn't handle different manufacture types per part very well.
  • Receiving a part requires several additional steps that don't make sense for our company.
  • The shifting of workload and retraining of employees was challenging but we did it and now we can process more work with the same workforce.
  • The advantage to having all of our data in one location to eliminate the tribal knowledge has been priceless.
Even with its shortcomings, we still recommend EPICOR ERP quite frequently. The modules are fairly intuitive and flexible to handle our processes. The support is good to great. There are numerous solutions we get to keep in mind to grow into. We have found that Epicor has truly listened and done their best to accommodate their customer's needs.

Epicor Kinetic Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
8
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
8
Pricing
8
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
8
Custom reports
9
API for custom integration
9
Plug-ins
9
Role-based user permissions
10
Single sign-on capability
10
Not Rated