Epicor ERP Experience
Updated June 08, 2016

Epicor ERP Experience

Laura Ervin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

9.05.702A

Modules Used

  • Sales Management, Service Management,Production Management, Material Management, Financial Management
  • Executive Analysis, System Management

Overall Satisfaction with Epicor ERP

Epicor ERP is used across the whole organization. The company that I work for is a manufacturing company, this products makes departments work together as well as companies. The users from one company can learn from the corresponding department in a subsidiary company. The Epicor ERP will take you from a prospect all the way through to cash receipt.
  • The product schedules well, the system works, the users learn to trust the system.
  • This product helps find the bottlenecks that hinder the job process.
  • The products makes departments work together
  • Users have had issues within the Sales Management Module
  • Users have had issues within Material Management/Shipping/Receiving
  • Users have had issues with in the Finance Module
  • Reliable lead time
  • Increased employee efficiency
  • Increased visibility in cost management
The ERP system works, it does not cost as much.
The size of the company, the robustness of the scheduling. Finance - The general ledger chart of accounts and the GL Code placement, whether your company operates with plants or warehouse and how the GL codes operate within each one. Know how you want to setup either with Plants or Warehouse and the importance of decision.

Epicor Kinetic Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
8
Pricing
6
Order entry
7
Credit card processing
7
Cost of goods sold
7
Dashboards
8
Standard reports
5
Custom reports
8
API for custom integration
5
Plug-ins
8
Role-based user permissions
8
Single sign-on capability
8
Not Rated

Epicor ERP Implementation

Epicor ERP Reliability

The company I work with really had no scheduling capabilities as to what Epicor could offer, which is good for all our companies, the environment that I work in has companies in Puerto Rico, France, Singapore, India, and China. The multiple companies along with the currency differences and the accounting capabilities' that went along with the way we setup our plants and warehouses were probably not the right choices for the software's capability, with a lot more thought into all the transactional movements of parts this software does exactly what is expected and could handle consolidation of all companies in respect to financial reporting.