Epicor Cloud Software
October 19, 2018

Epicor Cloud Software

michael hipsman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Epicor Cloud ERP

Overall Satisfaction with Epicor ERP

It is used across all departments. We use it for all aspects of our operations except payroll (sales, inventory, accounting, manufacturing, planning, purchasing, shipping, and receiving.)

Pros

  • Ability to create custom reports
  • Ability to tailor the software to current business practices
  • User friendly

Cons

  • Planning module is not intuitive
  • Engineering workbench is cumbersome when doing repetitive entries. Should have ability to copy and paste entries on a mass scale.
  • Whenever there is an upgrade there should be more detail on the changes.
  • Well worth the cost
  • Now that everyone is on the same system to run the company, everyone has the same information in real time
  • Makes decision making easier
  • The fact that it is cloud based means no internal IT support is needed
Ability to use custom reports and dashboards makes the gathering of information user friendly. Every user can now have customized screens for the business tasks they are responsible for. Reduces data entry mistakes.
We are able to use Epicor for all business functions, with the exception of payroll.
Everyone now shares the same information and it is in real time. This makes the whole organization more efficient.
We chose cloud and it is the best software decision the company ever made. No internal IT support or equipment is needed. Product is continually updated to the latest software revision. We have used Epicor for 7 years.
Because of its flexibility. Availability to customize screens and data to mimic current operations. We did not have to change any business processes to use Epicor. All functions were able to be tailored to our business processes, including business reports and forms.
Excellent customer support. They respond very quickly through email. If an issue cannot be resolved, then they will set up a WebEx session to walk you through the issue and find a resolution.
We chose Epicor because of its flexibility and ability to customize on the fly. We evaluated 3 other vendors, but none of them offered the flexibility that Epicor has.
Well suited for materials planning.Customer contact module too complicated. The engineering module could be more user friendly when creating large routings.

Epicor Kinetic Feature Ratings

7.0
Accounts payable
7
Accounts receivable
7
Global Financial Support
7
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
7.3
Billing Management
7
Cash and Asset Management
7
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
8
7.5
Inventory tracking
8
Automatic reordering
Not Rated
Location management
7
6.6
Pricing
5
Order entry
8
Credit card processing
7
Cost of goods sold
7
Order Orchestration
6
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
8.0
Dashboards
10
Standard reports
5
Custom reports
9
9.0
API for custom integration
9
Plug-ins
Not Rated
8.0
Role-based user permissions
8
Single sign-on capability
8
Not Rated
Award Lifecycle Management
Not Rated
8.0
Budgeting and Forecasting
8
Project Costing
Not Rated
Cost Capture
8
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
4.5
Project Planning and Scheduling
5
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
4
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
7.8
Production Process Design
Not Rated
Production Management
8
Configuration Management
8
Work Execution
8
Manufacturing Costs
7
7.0
Forecasting
Not Rated
Inventory Planning
8
Performance Monitoring
6
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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