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Epicor Cheerleader
October 17, 2018

Epicor Cheerleader

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Epicor Cloud ERP

Overall Satisfaction with Epicor ERP

Currently use Epicor ERP in all of our manufacturing, customer service, finance and engineering departments, some sales also included. Our next phase is to merge Epicor with Salesforce to have it be more seamless. Has addressed and taken care of manual record keeping, spreadsheets, communication and error. True MRP with exploded BOM instead of flat BOM which we had before.
  • Most important---Epicor ERP keeps technology up to date with meaningful updates and revisions so that we will never have another legacy system again!
  • Epicor ERP gives you the opportunity to have access to your data and just about do anything with it so that you can see and format how you need it.
  • Access other areas needed without having to find and open more menu options. Just right click and open with.
  • Being able to see and have excel manipulation and capability within Financial reporting instead of having to use Excel Connect.
  • Having to close the entire program to see new Menu items or data pool refresh.
  • Some windows need to be saved after each box within the window before you can continue-instead of one save per window when complete or auto save.
  • More visibility, we now have profit/loss on each Dealer/Territory/product model etc. Information to make needed decisions quickly.
  • Departments work better and have better communication between them.
  • Positively changing the way we do business.
I gave a high scalability because it really doesn't matter how much or how little you need, how many employees, how detailed your bill of materials, distribution is or your financial reporting needs are Epicor can do it with ease of use and is there to help you grow. Have as little or as much as you need without having to pay for items you don't need.
Surprisingly easy to work with, they operate using the same software, have integrated their customer service, revised their ticket system which gives you the ability to escalate the severity of each need. They are willing and really do care about their customers.
Was down to Epicor and Infor SyteLine for our final two and had our core team privately write which they wanted and why. Summing it up best was one of the responses: If you want what is familiar and like your legacy system, go with SyteLine, but if you want all the bells and whistles go with Epicor. Our Configurator specialist hands down picked Epicor as did our IT department.
Personally believe that Epicor is the best company out there for ERP. Large company who is personable, accountable and genuinely cares to make your business successful. Always striving for ease of use while keeping up with the world of change. Epicor is more of an extension of our business than a supplier of a product.

Epicor Kinetic Feature Ratings

9.7
Accounts payable
9
Accounts receivable
9
Global Financial Support
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
10.0
Billing Management
10
Cash and Asset Management
10
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
10
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
10.0
Pricing
10
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
Not Rated
9.7
Pay calculation
10
Benefit plan administration
10
Direct deposit files
9
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
Not Rated
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Award Lifecycle Management
Not Rated
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
10.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
10
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
10.0
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
10
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
10.0
Production Process Design
Not Rated
Production Management
10
Configuration Management
10
Work Execution
10
Manufacturing Costs
10
10.0
Forecasting
10
Inventory Planning
10
Performance Monitoring
10
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated