Epicor Cheerleader
Anonymous | TrustRadius Reviewer
October 17, 2018

Epicor Cheerleader

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Epicor Cloud ERP

Overall Satisfaction with Epicor ERP

Currently use Epicor ERP in all of our manufacturing, customer service, finance and engineering departments, some sales also included. Our next phase is to merge Epicor with Salesforce to have it be more seamless. Has addressed and taken care of manual record keeping, spreadsheets, communication and error. True MRP with exploded BOM instead of flat BOM which we had before.
  • Most important---Epicor ERP keeps technology up to date with meaningful updates and revisions so that we will never have another legacy system again!
  • Epicor ERP gives you the opportunity to have access to your data and just about do anything with it so that you can see and format how you need it.
  • Access other areas needed without having to find and open more menu options. Just right click and open with.
  • Being able to see and have excel manipulation and capability within Financial reporting instead of having to use Excel Connect.
  • Having to close the entire program to see new Menu items or data pool refresh.
  • Some windows need to be saved after each box within the window before you can continue-instead of one save per window when complete or auto save.
  • More visibility, we now have profit/loss on each Dealer/Territory/product model etc. Information to make needed decisions quickly.
  • Departments work better and have better communication between them.
  • Positively changing the way we do business.
We have not yet gotten into machine monitoring, diagnostics or learning. The dashboards alone are amazing and have made work more productive and accurate. Having the tools and information you need to do your job has given us opportunity to be more proactive than reactive.
Currently using planning and scheduling along with forecasting, capabilities. Having the ability for the computer to know which model may not have a part arrive in time so it can properly be scheduled helps us with visibility instead of finding out you are short a part right at the time you need it. Having dashboards to let us physically see if an operation is taking longer than it should etc gives us the opportunity to manage by exceptions instead of spot checking or waiting for a bottleneck.
When you purchase technology and bring it home, it is quickly outdated. Cloud has easier update/upgrades, as well as access. Anywhere you have an internet connection including cell phones/tablets/computers etc., you have access as if you were sitting at your desk at work. Notifications can be set to cell phone so even when out of the office you don't have to check your email, you can get a quick text, answer it and have it be done. Sales has access from anywhere on the road at anytime zone. Cloud has multiple backups so even if electricity lost you have access on cellular devices. Your information is safe.
I gave a high scalability because it really doesn't matter how much or how little you need, how many employees, how detailed your bill of materials, distribution is or your financial reporting needs are Epicor can do it with ease of use and is there to help you grow. Have as little or as much as you need without having to pay for items you don't need.
Surprisingly easy to work with, they operate using the same software, have integrated their customer service, revised their ticket system which gives you the ability to escalate the severity of each need. They are willing and really do care about their customers.
Was down to Epicor and Infor SyteLine for our final two and had our core team privately write which they wanted and why. Summing it up best was one of the responses: If you want what is familiar and like your legacy system, go with SyteLine, but if you want all the bells and whistles go with Epicor. Our Configurator specialist hands down picked Epicor as did our IT department.
Personally believe that Epicor is the best company out there for ERP. Large company who is personable, accountable and genuinely cares to make your business successful. Always striving for ease of use while keeping up with the world of change. Epicor is more of an extension of our business than a supplier of a product.

Epicor ERP Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
10
Primary and Secondary Ledgers
10
Intercompany Accounting
10
Localizations
10
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
10
Centralized Rules Framework
10
Standardized Processes
10
Automated Invoice Processing
Not Rated
Shared Services Payments
Not Rated
Billings Management
10
Customer Receipt Applications
Not Rated
Customer Collections
10
Revenue Recognition
Not Rated
Cash Management
10
Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
10
Period Close
10
Transactions Tax
10
Subledger Reconciliations
10
3rd Party Accounting Systems
Not Rated
Inventory tracking
10
Automatic reordering
10
Location management
10
Manufacturing module
10
Pricing
10
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
Not Rated
End-to-end order visibility
10
Order exception Resolution
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
10
Reimbursement management
10
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
Not Rated
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10
Award Lifecycle Management
Not Rated
Spending Control
Not Rated
Indirect Cost Management
Not Rated
Billing
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Invoicing
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Financial Performance Analysis
Not Rated
Project Financials Dashboard
Not Rated
Real-time Financial Reporting
Not Rated
Embedded Business Intelligence
Not Rated
Project Planning Collaboration
Not Rated
Project Planning and Scheduling
Not Rated
Project Manager Dashboard
Not Rated
Resource Manager Dashboard
Not Rated
Task Insight for Project Managers
Not Rated
Project Manager Mobile Functionality
Not Rated
Team Member Task Collaboration
Not Rated
Team Member Mobile Functionality
Not Rated
Project Candidate Search
Not Rated
Project Candidate Comparison and Analysis
Not Rated
Defineable Resource Pools
Not Rated
Defineable Resource Pools
Not Rated
Talent Profiles
Not Rated
Real-Time Project Reporting
Not Rated
Absence Management
Not Rated
Product Lifecycle Management
Not Rated
Sourcing Team Collaboration
10
Sourcing Analysis
10
Bids Analyzed and Compared
Not Rated
Catalog Shopping E-Commerce for Employees
Not Rated
Contract Authoring
Not Rated
Contract Compliance Management
Not Rated
Contract History
Not Rated
Contract Renewal Automation
Not Rated
Contract Repository
Not Rated
Contract Standardization and Enforcement
Not Rated
Electronic Signatures
Not Rated
Invoice Automated Matching
Not Rated
Purchasing Risk and Compliance Management
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Spend Compliance Management
10
Supplier Assessment
10
Supplier Communication and Collaboration
10
Supplier Management
10
Supplier Portal
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Mapping
Not Rated
Control Efficiency Assessments
Not Rated
Automated Control Assessments
Not Rated
Assessment Capture
Not Rated
Issue Detection
Not Rated
Automatic Notification
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Sourcing Management
Not Rated
Transportation Process Integration
Not Rated
Transportation Execution Management
Not Rated
Freight Payment Automation
Not Rated
Trade Management
10
Trade Regulatory Compliance Management
Not Rated
Customs Entry Management
10
Customs Document Management
Not Rated
Customs Document Collaboration
Not Rated
Fulfillment Management
Not Rated
Inventory Visibility
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
Not Rated
Supply Chain Business Flows
10
Production Management
10
Contracted Manufacturing Management
Not Rated
Configuration Management
10
Work Definition
Not Rated
Work Execution
10
Advanced Fulfillment
10
Manufacturing Costs
10
Forecasting
10
Inventory Planning
10
Multi-tier Supply Chain Planning
Not Rated
Performance Monitoring
10
Ideation Management
Not Rated
Requirements Management
Not Rated
Proposal Management
Not Rated
Innovation Portfolio Management
Not Rated
Product Master Data Management
Not Rated
Vendor Portal
Not Rated
Project Portfolio Management
Not Rated