Small nonprofits can benefit with eTapestry
August 06, 2014
Small nonprofits can benefit with eTapestry
Score 7 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with eTapestry
eTapestry was used to track active, inactive, and prospective donors for a small nonprofit organization. The program was used by the development manager to track both corporate and individual donors.
Pros
- Keeps detailed accounts of all donors, including contact information, donations made, etc.
- Allows the user to manage multiple fundraising programs, campaigns, and events.
- Provides the user with multiple reporting options.
- Allows user to export information easily.
Cons
- While the program provides a great chat feature for help, there could be more user friendly tutorials and access to training.
- Chat wait times could be long.
- The correspondence feature (for writing to donors) was difficult to use and not usable or easily formatted if you were printing letters on a letterhead.
- Increased employee efficiency
- Better accuracy and reporting
- Better customer service and knowledge of your donor base
- The Raiser's Edge
eTapestry was better suited for the smaller organization (300 donors and 7 employees) I worked for at the time.
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