eTapestry - an honest review
Overall Satisfaction with eTapestry
eTapestry was used to process donations and to manage donor data.
Pros
- It's a great entry-level donor data system for small nonprofits. It's a great alternative to more generalized small-scale database products like Access and FileMaker Pro.
- It allows for easy searching of donor data.
- It provides an easy way to export donor data for mailing lists, financial reports, etc.
Cons
- It's a very simple system so it doesn't allow for tracking more complex types of giving like split gifts.
- The data entry options are limited and only so many fields can be created.
- It's not suited for environments where there is a high level of donor cultivation.
- Salesforce.com,The Raiser's Edge,Infusionsoft,FileMaker Pro,Microsoft Access
eTapestry is good in that it's cloud-based and affordable but not suited for more demanding fundraising environments.
eTapestry Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Poor followup |
Using eTapestry
Pros | Cons |
---|---|
Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Do not like to use |
- Entering gifts
- Exporting data
- Entering complex gift types
- Entering complex donor bio data
Comments
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