Ok software torched by terrible sales practice
April 28, 2022

Ok software torched by terrible sales practice

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Return Path (legacy)
  • 250ok (legacy)
  • Everest

Overall Satisfaction with Everest (Return Path + 250ok)

Pieces of the product are good, some are ok and some are underwhelming. The Everest suite is a roll-up of several email SAAS firms into one new home, we used some but not all before. First-year of the new company was fine, with reasonable pricing and apparent terms. However, we didn't notice hidden in a linked doc in small print a 60-day notice clause. When they got in touch to renew 45 days before the contract ended (as had happened for the previous 5 years) we asked to shrink our service. This is not allowed under the terms unless you cancel 60 days before the end and then renew afresh. So we were forced to renew as the previous year, the end of a 6-year relationship and terrible CS. Don't use these guys, they are sharky at the extreme and not apologetic about it. They are clearly maximizing the bottom line by getting ready for some form of exit event. We have handed in our notice (365 days ahead now) and won't be using these again ever.
  • Email Validation
  • Having the only Hotmail certification program
  • Acting a partner
  • Clear contract terms
  • Improved MS email deliverability around 20%

Do you think Everest (Return Path + 250ok) delivers good value for the price?


Are you happy with Everest (Return Path + 250ok)'s feature set?


Did Everest (Return Path + 250ok) live up to sales and marketing promises?


Did implementation of Everest (Return Path + 250ok) go as expected?


Would you buy Everest (Return Path + 250ok) again?


Email certification works on Micorosft base email validation, with the world moving to Gmail it's simply less useful.

Everest (Return Path + 250ok) Feature Ratings

Ability to test dynamic content
Email deliverability reporting
Standard reports
Custom reports
URL Validation
Not Rated
Image Validation
Not Rated
Inbox Display
Not Rated
Spam Testing
Not Rated
Email Previews
Not Rated