Simple and Easy to Use
November 06, 2019

Simple and Easy to Use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use the product for communications to customers, regarding a host of topics from invoices to special promotions.
  • Very easy to use
  • Quickly develop contact list from existing files
  • Easy to access and understand reporting tools
  • Pricing is a bit confusing.
  • At times, the dashboard is not intuitive.
  • Could do a better job of providing information when an error occurs.
  • Helped increase sales
  • Increased retention
  • Helped collections
Unfortunately, I was not here when the program was implemented. I can say that as a new user I was able to get messages up and going within 20 minutes or so. Results were seen quickly.
Again, I was able to get up and running in very little time, with very little knowledge of the program.
Online chat seems to be very responsive and more than helpful.
I've only sent a few images, but they seemed to work out well and were easy to include.
Mailchimp and Broadly. Again, I was not present when the program was initially purchased but it seems to serve our purpose very well.
As a smaller business, I find the tool helps save time and keeps our customers informed of important messages. Ease of use makes it simple for anyone to use.