EZ Texting Reviews

Name: EZ Texting
Price: 24 USD
Rating: 8.9 (200 reviews)
Author: EZ Texting

Score 8.9 out of 10

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October 01, 2020

Add EZ Texting as a tool in your formidable communications arsenal!

Shaun Rogers

Marketing Director

Elmwood Park ZooMuseums & Institutions, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Easy to use web interface.
The ability to set up our main business phone to receive texts is fantastic.
There are an abundance of features we haven't even explored yet but look forward to doing so!
The mobile app is great alternative when a desktop or laptop isn't available.

A step-by-step tutorial on the setup of different functions would be useful.

Read Shaun Rogers's full review

January 19, 2021

Very easy to use and adds significant benefit off the bat.

Mike Monteiro

Telecommunications Manager

EF Educational ToursLeisure, Travel & Tourism, 10,001+ employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Very easy to manage users/credits.
User friendly UI that staff are able to use without issues.
Cost effective.

Reporting could be a little be better and more detailed.
Having the text come from a long code number instead of short code.

Read Mike Monteiro's full review

October 01, 2020

EZ Texting needs some improvement, but has been relatively useful at my restaurant.

Tania Calabrese

Owner

Nettie'sRestaurants, 11-50 employees

Score 5 out of 10

Vetted Review

Verified User

Pros and Cons

Texting a landline is convenient so that you don't have to have multiple phone numbers.
Convenient that it's on an iPhone, iPad, and computer.

The text messages come in late and/or in the wrong order. Sometimes the beginning of a text will come in hours after the end of the text arrives.
We often don't see notifications until after we refresh the app.

Read Tania Calabrese's full review

October 09, 2020

Make your business EASIER with EZ Texting

Verified User

Professional in Professional Services

Health, Wellness and Fitness Company, 1-10 employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

We are having a substantial uptick in responses versus using email. We are seeing a response rate of 90-95%, while only 13-17% for email.
Video content is huge for our business. We can send a specific text to a specific client with a specific video, allowing us to be more precise with our marketing.
With COVID, we needed to keep the foot traffic manageable and have an effective way to communicate with our clients. This has proved to be the most efficient way to stay connected.

There isn’t an Android app or support.
Notifications don’t always go through.
Would like to see a timed automated calendar system in the future

Read this authenticated review

May 22, 2020

EZ Texting--Recruiting Made Easy

Amanda Miller

Human Resources Manager

Synergy HomeCareHuman Resources, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

The EZ chat feature is helpful in keeping conversations organized.
The templates are a huge help.

Report running
Tracking attendance (no call no shows, etc.)
The ability to use EZ Texting with a cell phone not just a land line
Ability to create custom fields in contacts

Read Amanda Miller's full review

May 20, 2020

EZ Texting Is A Fantastic Service To Use For Texting Clients

Lance Handy

Managing Partner

After Hours DigitalComputer & Network Security, 1-10 employees

Score 10 out of 10

Vetted Review

Reseller

Pros and Cons

Clean interface to send messages quickly.
Web, iOS and email confirmation.
Allows us to use our main company VOIP line.
Keeps our internal cell phones private.

I find the initial login page a bit confusing.
New Messages is the priority and is perfect.
I like the separate categories but would prefer one that also display inbox and outbox, too much clicking back and forth.

Read Lance Handy's full review

May 26, 2020

EZ Texting Review

Zvi Gluck

CEO (Chief Executive Officer)

AmudimMental Health Care, 11-50 employees

Score 6 out of 10

Vetted Review

Verified User

Pros and Cons

Allows multiple devices to log into the same account at the same time

Allowing multiple usernames for the same phone number
Automatic Responses

Read Zvi Gluck's full review

May 31, 2020

Text Message Drip Campaigns are EZ Indeed!

Verified User

Director in Marketing

Restaurants Company, 501-1000 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Drip Campaigns: Incredibly important to keep our message at the forefront of potential leads' minds.
Groups: We have different categories for leads, and the contact groups help us manage them differently.
Text to Landline: As an added benefit, we can receive texts directly at our existing landline number.

There have been times when I canceled a single message in a text drip, and the next one still schedules and sends, and other times when it does not. I'd prefer that it does, unless I specifically move it to another group.
I'd love to be able to pause and re-start a single number in a drip campaign (basically, an easier way to manage the above situation).

Read this authenticated review

May 22, 2020

EZ Texting

Verified User

Account Manager in Professional Services

Insurance Company, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Text to and from landline

Figuring out how to use or which option to use can be confusing

Read this authenticated review

May 21, 2020

An easy texting service that works like a dream

Verified User

General Manager in Sales

Mechanical Or Industrial Engineering Company, 10,001+ employees

Score 7 out of 10

Vetted Review

Verified User

Pros and Cons

Address book
Sending lists
Larger test messages

The words sometimes get truncated.
Test messages sometimes miss spaces so it makes it look like it's been typed incorrectly when this is not the case.
It's expensive.

Read this authenticated review

November 15, 2019

EZ Texting = EZ Communication for this Real Estate Brokerage!

Kayla Cottrell

Office Manager

Blue Marlin Real EstateReal Estate, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Texts go directly to the phone, and won't get lost in the spam folder of an email inbox.
Recipients ability to reply to the text is very handy! We often will use it for things such as "Reply YES if you plan to attend tomorrow's lunch meeting."
EZ Texting customer service has always been top-notch when I call in for help or plan changes!

I really wish EZ Texting had the ability to use emojis and special characters. They have become so commonplace in today's society that sometimes a text looks a bit boring without them.

Read Kayla Cottrell's full review

March 03, 2020

User- friendly and straight to the point with solid reporting but could use a few more features!

Alex Meyer

Marketing Operations

Alderson ConsultingAutomotive, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

Multiple contact upload.
Reporting summaries.
Easy scheduling and set up.

Being able to sort the inbox better (ie by text group or campaign).
Exporting data/statistics.
Tutorials.

Read Alex Meyer's full review

February 20, 2020

So far so good! We are on our 2nd season using EZ Texting and love it.

Amanda Bassett

office administrative assistant

FRIENDLY ACCOUNTING & TAX SVC INCAccounting, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Receive messages
Text messages

Sometimes when searching a client it doesn't always pull them up.
Send out messages a little faster (may not be your end). Some take a few hours before they receive them.

Read Amanda Bassett's full review

February 20, 2020

Excellent product!

Mike Grassi

General Manager

TLC Drain & SewerConstruction, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Ease of adding contacts.
Fast way to communicate between our entire company.

A mobile platform.
Ability to have a reply to number.

Read Mike Grassi's full review

February 20, 2020

EZ Texting: Exactly what it is: easy

Patricia Miller

Executive Assistant, Communications & Travel Management

Bombardier TransportationTransportation/Trucking/Railroad, 501-1000 employees

Score 8 out of 10

Vetted Review

Verified User

Pros and Cons

EZ Texting is easy for the end-user to register.
Visually appealing texts to recipients.

The inability for end-user to remove themself from specific lists, must be done manually by an administrator.
Difficulty in creating forms: not very user-friendly.

Read Patricia Miller's full review

February 14, 2020

Great communication tool!

Charlene Evans

Events/Meeting Planner

Kaiser PermanenteHealth, Wellness and Fitness, 10,001+ employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Super easy to set up and use. I played with it for about 30 minutes before I was up & running.
It makes it easy to create new groups. I have different attendees each time so I don't want to "clean" the list. I'd rather just create a new one each time.

It's a bit pricey.
Some of the language in the UI is not really clear. I had to figure out the terms.

Read Charlene Evans's full review

February 10, 2020

Excellent system!

Marilyn Sheleheda

Exec. Assistant

Borough of AmbridgeGovernment Administration, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

They keep track of cell numbers so there will not be duplicated texts going out.
We do not use it as a template message service but it's nice that they offer a template if it's the same message month to month.

Read Marilyn Sheleheda's full review

February 04, 2020

EZ Texting Review

Michael Roebuck

Director Of Operations

Roebuck Systems, Inc.Investment Management, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

No need for me to manage customer subscriber list.
It worked. I could set it up and not be afraid customers didn't get the message.

None that I can think of. The system works.

Read Michael Roebuck's full review

February 03, 2020

EZ Texting saved our webinars!

Rene Steffan

Brand Marketing Generalist

Hotze Health & Wellness CenterHealth, Wellness and Fitness, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Includes media in the message.
Link tracking.

I wish it were easier to upload media to the text - it is a two step process now.

Read Rene Steffan's full review

February 03, 2020

Texting made EZ!

Matt Miller

Director of Recruiting

Service First AutomotiveAutomotive, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Templates.
Ability to text images & large text messages.

Would love to see it incorporate a scheduling tool like Doodle or Calendly.
Local phone number vs. a 6 digit code.

Read Matt Miller's full review

January 31, 2020

EZ Texting is a good name for this program because that's what it is, efficient and easy to use for what we need.

Andrew McLellan

Designated Broker

Gentry Real Estate GroupReal Estate, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Adding images and active links.
Delayed sending or specific times and dates.

Have message reply categories, so when some replies, "yes, no or maybe" they would be categorized to calculate attendance to an event.

Read Andrew McLellan's full review

January 31, 2020

EZ Texting User Experience: 5 Stars

Greg Laborde

Chairman & CEO

GHL Acquisitions CorpReal Estate, 1-10 employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Engagement
Communications

Better opt-out feature

Read Greg Laborde's full review

January 31, 2020

Great basic texting software.

Hunter Lapeyre

Analyst

Blake Wilder StrategiesReal Estate, 11-50 employees

Score 7 out of 10

Vetted Review

Verified User

Pros and Cons

Easy to format texts.
Easy to receive notifications of responses.

Hard to track responses with campaigns.
Numbers used to send out texts are not normal 10-digit numbers.

Read Hunter Lapeyre's full review

January 23, 2020

Easy to use, beats the competitors

Kelsey White

Business Development Manager

Bob Mills MitsubishiAutomotive, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Great follow up for our clients by sending mass texts.
Very easy to use and great customer service.

When we exported the list of bounced messages, it cut off the last names of our clients.

Read Kelsey White's full review

January 10, 2020

It's EASY to use EZ Texting.

Ken Young

Business Development & Client Acquistion Manager

Stouffer Realty, Inc.Real Estate, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Easy to add people to your texting account.
Easy to create texting "groups."

Based on the usage requirements I have, I have not experienced deficiencies with EZ Texting.

Read Ken Young's full review

What is EZ Texting?

Since 2004, EZ Texting has served over 160K customers, setting the standard for business texting in the U.S. and Canada. The vendor says their platform delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience.

EZ Texting’s cloud-based messaging solutions can help you provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts. Send smarter with EZ Texting.

The vendor says some of the benefits of text marketing include:

600% More Engagement Than Email
Increased Sales Leads
Reliability and Delivery Reports
Automated Notifications and Reminders
Huge ROI with Less Overhead

Categories:

Keywords

MMS Picture Messages

Text to Vote SMS Polls

Text to Landline

Tracking and Reports

Drip Campaigns

Link Shortener

Text Forwarding

Message Templates

Integrations

EZ Texting Screenshots

EZ Texting Videos (3)

EZ Texting Downloadables

EZ Texting Integrations

Constant Contact, Zendesk Support Suite, Mailchimp, PieSync, from HubSpot

EZ Texting Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Edition	Pricing Details	Terms
Value	$24.00	per month
Essentials	$36.00	per month
Premium	$61.00	per month
Professional	Contact sales team

For the latest information on pricing, visit https://www.eztexting.com

EZ Texting Support Options

	Free Version	Paid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

EZ Texting Technical Details

Deployment Types:	SaaS
Operating Systems:	Unspecified
Mobile Application:	Apple iOS, Mobile Web
Supported Countries:	United States, Canada

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EZ Texting Scorecard Summary

What is EZ Texting?

EZ Texting Screenshots

EZ Texting Videos (3)

EZ Texting Downloadables

EZ Texting Integrations

EZ Texting Pricing

EZ Texting Support Options

EZ Texting Technical Details