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EZ Texting

EZ Texting

Overview

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Other
Music Company, 1-10 employees
Verified User
Manager in Sales
Insurance Company, 1-10 employees

Video Reviews

2 videos

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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.


Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).


It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.

  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Integrations

EZ Texting Competitors

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Attribute Ratings

Reviews

(1-25 of 257)
Companies can't remove reviews or game the system. Here's why
April 12, 2024

EZ Texting is functional, but has room for improvement

Verified User
Director in Other
Music Company, 1-10 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is convenient to have a text service that multiple users can access, but I find that it is over-priced and has too many limitations. When I first joined, there was not an additional charge for MMS, and so this change tripled in price for me very shortly after I joined. I also find that the limited number of users (in my current package) is unnecessary and feels like just another way for EZ Texting to make money. While it is functional, it does not feel like a customer-focused business.
April 03, 2024

A Customer Focus Solution

Verified User
Manager in Sales
Insurance Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting is a great communication tool to keep my customers updated quickly. Customers feel connected with my brand more. Customers feedback are instantly received. EZ Texting feels like an additional assistant in my own back pocket. Also, it helps to remind new customers of the onboarding processes. It's a winning solution for my business.
April 01, 2024

EZ Texting in Educational Setting

Verified User
Administrator in Other
Education Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well-Suited: Reminders and promotion work very well, and the ability to craft the text to the specific audience and make the message clear is fantastic. However, to add the emoji, it appears that you have to utilize the AI version to get the colorful texting to come through.
April 01, 2024

EZ Texting: A Solid Option with Room for Improvement

Verified User
C-Level Executive in Professional Services
Marketing & Advertising Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting excels at reaching your target audience. It offers scheduled group texts, interactive replies, and customizable campaigns for sales or informational purposes. This makes ongoing engagement with both new and existing users straightforward. However, be aware that some desirable features come at an additional cost within the platform's tiered pricing structure. At times, the platform can feel less intuitive when used by multiple team members simultaneously.Despite the pricing complexities, EZ Texting was a valuable tool for us. It allowed seamless interactions with existing users and helped us design effective campaigns for recruitment and outreach. The web-based app and excellent performance on smart devices are definite pluses, outshining some competitors in this area.
March 31, 2024

An excellent choice for marketing texting, fits any size of business.

MK
Max Kaftanati
General Manager
Galaxy Gaming LLC (Entertainment, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's really well suited for businesses from small to large, and plan options reflect that. It's excellent for keeping customers aware of updates, such as business hours or new additions, and for informing customers of offers. We use it once a month on average to avoid potential spamming.
March 31, 2024

EZ Text provides easy solutions and low barrier to entry for small businesses.

JB
Jonathan Bochese
CEO
MagiCore (E-Learning, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think EZ Texting is perfect for small businesses looking to get into using text campaigns. I may not recommend it for a larger enterprise with a large/capable IT and Marketing division because it does lack features that more dynamic options have - however, it can integrate with other platforms, so maybe larger companies would choose it, and I'm wrong. That said, the things that make it maybe not great for a larger enterprise make it great for small businesses and start-ups just getting into text. It's been a good solution for us after running into complex issues with other solutions that became a huge entry barrier.
March 31, 2024

EZ Decision!

LG
Linda Glenny
Owner
Triple Strand Ranch, LLC (Farming, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Our store is only open two days each week. Easy texting is a great way for us to remind customers of our availability. It is also a great way to get specific messages and specials out to our customers expeditiously in case of short notice. This program makes contacting hundreds of people very easy and fast!
March 31, 2024

Not the Best ROI for Our Company, but Definitely Could Work For Others.

Verified User
Director in Marketing
Real Estate Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say EZ texting is suitable for most applications; I just really wouldn't use it for in-house communications with your agents. You could use it to market your events, but that's about it. I would mainly recommend EZ texting to people trying to reach a larger audience for their events or if they are trying to market a deal or product.
March 31, 2024

EZ Texting makes my life easier!

Verified User
Manager in Customer Service
Religious Institutions Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I believe this is a wonderful resource for business professionals wanting to stay in touch with their clients. Not everyone is on social media, so this is necessary to alert people to upcoming events, specials, promotions, etc. I have truly enjoyed it so far. Highly recommend.
March 31, 2024

EZ Texting is a great program

DN
Denise Navejas
Operations Coordinator
Austin Powerhouse Church (Religious Institutions, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The only thing I don’t like is there are not better options for plans and pricing and calling for customer service is never easy and it can be hard to reach an actual human who can help you. Other than that we have enjoyed the program. We use it often.
March 29, 2024

EZ Texting, so easy a Caveman can do it!

NH
Nicholas Hoekstra
Sales Director
Clickjitsu (Marketing & Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As stated before, communication on a mass scale to mine through customer databases and find current in market shoppers to turn them into buyers. EZ Texting is less appropriate, for our needs at least, for one ok one conversation with clients customers. Since we only white label our products to customers, which isn’t available with EZ Texting, our clients can’t monitor inbound responses.
March 29, 2024

Get the word out EZ Texting

Verified User
Director in Other
Government Administration Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It can help in a crisis situation; however, it would be more appropriate to have someone call by phone. Perhaps EZ Texting can enable a facetime like option It's very well suited to inform our residents if we have severe weather and must close. Also, if there is mechanical issues going on or any other emergency situation to notify them of what's going on
March 29, 2024

Easy on the Eyes/Brain to see if right platform

Roman Velazquez | TrustRadius Reviewer
Roman Velazquez
Owner
Mr Dj Services (Events Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I was taking my time choosing a company over a period of 10 days. About 12 texting firms in all and EZ Texting was speaking in English. Half of the other platforms were speaking a language for middle men, bulk customer users or some kind of language a website 'code' maker would understand. I represent me and not a wholesaler for other businesses.
March 29, 2024

EZ TEXTING IS GREAT FOR TEXT AUTOMATIONS!!

DW
DARIUS WEDDINGTON
OWNER
WEDDINGTON TAX SERVICES (Accounting, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The fact that EZ Texting integrates with Zapier helps save a tremndous amount of time in my business. I connect my crm to Zapier as well and can now send general or tailored text message updates to various clients in the clickof a button.
March 27, 2024

Overall, EZ Texting is user friendly and reliable.

Verified User
Manager in Marketing
Facilities Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We've found that our employees are way more engaged with company communication by text over email. We send out notices for company-wide Zoom/Teams meetings and have increased our participation by 50%. Link tracking in text messaging similar to what is available with email services like HubSpot is extremely valuable, which helps us learn what works well. We can send messages that disperse important announcements of upcoming deadlines, new employee opportunities (professional development), and timely job site information such as weather related closures.
March 27, 2024

How we use EZ Texting in a non prophet setting

Verified User
Team Lead in Other
Non-profit Organization Management Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sending promotional content to more than twenty people is definitely a task for EZ Texting. When you are communicating with people outside your organization and you don't want to give out your personal information, this is a great platform that allows you to do just that. For smaller-scale communication, this platform is not necessary.
March 27, 2024

EZ Texting, is EZ to setup, and EZ to manage!

Verified User
Analyst in Information Technology
Food & Beverages Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting offers a convenient platform where we can craft messages for our employees and utilize the AI feature to enhance their appeal. We've already dispatched numerous messages, and our employees have shown positive receptiveness.
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