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Overall Satisfaction with Facebook Pages Manager
As someone who is often on the go, Facebook Pages Manager has been the greatest tool for managing our social media throughout the day. Our hospital is a nonprofit hospital for children with staff members located between the US and Kenya. Our founder may make a post to our social media while living in Kenya but then I can maintain our social media from the United States through the Facebook Pages Manager app! It is primarily used by myself and the Social Media Communication's manager and by the hospital founder who creating the posts. Not only can I respond to comments and messages while on the go, but Facebook Pages Manager also offers a variety of tools to monitor the development of your page. It tracks the details of your account under the tab "Page Insight" giving information such as how many people your posts have reached and post engagement. Can compare pictures and posts showing which have been more successful in engagements in order to in the future decide what type of posts should be made. These are the most frequent tools we use within the app, but it offers even greater than that as well. It gives the option to manage events, job postings, and appointments for your business through this app. If this was something that would be of use for our organization I do believe it will be a great tool. As a children's hospital located in Kenya, we depend so highly on social media to share the stories of our precious children located at our hospital. This is how we represent the children and inform the world of our work. Facebook Pages Manager is part of what allows us to share our story!
Pros
- Tracks page insight such as posts reach and engagement allowing us to determine which type of posts in the future would be the most successful.
- Quickly sends notifications for all new comments and messages allowing for quick response.
- Multiple tools to help you succeed in your business through social media such as posting jobs available, tracking appointments, and creating events.
Cons
- Notifications do not always line up with a new post. May receive a notification saying there was a comment, but when you click on the post, no new comment will appear. Typically within the hour, it will the reappear or with trying to "refresh" the page multiple times it may then appear.
1 - We are a nonprofit Children's hospital located in Kenya with a group of US staff of 7-10 people including our founder. I myself have the role of Social Media Communication's Manager, therefore it is my primary job to manage and track all of our social media accounts. I primarily use Facebook Manager Pages to track our hospital facebook account, although it does allow for you to manage Instagram through it as well, I have so far only used it for our Facebook.
- It allowed us to increase our response rate due to instant notifications through the Facebook Pages Manager App and being able to respond to the messages while on the go.
- Has allowed us to track our posting to determine the success of certain types of posts helping us to determine which posts should be made in the future.
We did a trial period which Agorapulse, but as a nonprofit, we seek to use options that are not costly allowing us to focus our finances on the children in the hospital. Facebook Pages Manager has been a more than adequate option with its free section of the app. It has allowed us to thrive and grow the presence of our hospital with great ease!
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