Overall Satisfaction with Facebook Pages Manager
We uses this to keep in contact with our customers via our Facebook pages. It allows us to answer questions quickly and efficiently while people are browsing our products. It allows for a smoother look to purchase route. It allows for better customer relations.
- Connects with customers
- Constant contact
- Delay in response sometimes
- It is dependent on Facebook's updates and can be slow.
2 - Social Media Manager and the Office Manager: The two people who have the most influence and interaction with the outside customer base. They control what people see and how smoothly everything runs when it comes to customer interaction.
- Higher conversion rate
- More click throughs
- Google Ads (formerly AdWords)
We use both; they reach different markets.