A robust all-in-one social media management solution
May 29, 2018
A robust all-in-one social media management solution
Overall Satisfaction with Falcon.io
Falcon is being used by our organic social team to consolidate scheduling and community management. It's a very robust tool that allows us to organize social effort across multiple stakeholders.
- Bulk upload for FB and TW. We post 4-5 times per day, per channel in some cases.
- Scheduling. Very convenient to see everything aggregated into a calendar view.
- Community management. Engage is probably one of the strongest modules. It aggregates everything from all channels.
- Better support for Instagram community management. We'd like to be able to reply directly to comments.
- Instagram bulk upload. This is a big channel for us, so we'd love to be able to bulk upload. It would save us a lot of time.
- Platform speed. Occasional lag, especially in Engage.
50 - Organic social media
- Positive: workflow improvements and efficiencies resulting from having everything in one place.
- Positive: Community team communication has improved, as all team members are on the same platform and can more quickly coordinate campaigns and community management.
- ROI: Having all features consolidated saved us additional fees on extra services we'd need if we didn't use Falcon
Falcon is a much more robust tool, with significantly better scheduling and community management. Their Engage module is miles ahead.