Great for designers and developers. A little clunky for everyone else.
August 23, 2019

Great for designers and developers. A little clunky for everyone else.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Figma

We use Figma between our design team and clients and then between our design team and development team once designs are approved. Figma allows our design team to provide our developers with 1 linked folder that contains all of the files that the developer needs in order to build out a new website. We also use it to create sitemaps, which allows us to keep everything in once place.
  • Keeps design files streamlined and organized into folders, files and tabs.
  • Allows for the creation or prototypes in the same folder as design files, keeping everything in once place. Prototypes are also great for presenting designs to our clients.
  • Eliminates the need for sending hefty PSDs in a dropbox folder, which is what we used to do prior to using Figma.
  • It's not extremely user-friendly. For example, I would like the ability to view 1 single design without it being a prototype. Currently, I have to zoom in on a file and scroll to the page I'd like to view.
  • Would like the ability to hide certain parts of a folder with someone so that certain people only have access to certain elements in the folder.
  • The commenting function is not very user-friendly.
  • Packaging designs for our developers used to be a time-consuming hassle. Now, we create everything in figma so that when designs are approved, we just send the development team the figma link.
  • If you're not a designer or developer, Figma's UX can feel a little clunky, mostly when you're trying to view individual designs in the same tab.
  • Clients love the ability to see all of their designs in one place.
Our designers and developers love this tool because it eliminates the need to package designs into a separate folder. We used to upload all PSDs or In Design files in a dropbox folder, and this tool changes that. However, as a project manager, I find it a little clunky. Most of the time, all I want to do is view a specific design, but Figma defaults to be zoomed out and then you have to zoom in and scroll to the specific design in order to see it.
I am a user, not the account holder, so I don't have any experience dealing with Figma's support. Our creative director loves figma, though, and I've heard nothing to suggest that their support is unsatisfactory, so I assume Figma's support is sufficient. I've also never had any issues that would necessitate me reaching out to Figma's support.
InvisionApp does not contain all of the functionality of Figma, but our team still uses it for prototypes. InVision's prototypes are superior to Figma's in that they're easier to put together and the client loves the ability to just click through using arrows on their keyboards. But if you're looking for something more comprehensive that also happens to have a prototype function. Figma is a better choice.
If you want a simple way to share designs between designer and a team of developers, this is an amazing tool. It's nice to have the prototype function for sharing with clients, but in my opinion, there are other tools that are better for creating website prototypes. If you're looking at this specifically for the prototype feature, I'd try another tool.