Firemon Security Manager Higher Education Review
January 13, 2017

Firemon Security Manager Higher Education Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Security Manager

Overall Satisfaction with FireMon

My office doesn't manage the actual system, and we've not had to contact support. I believe that our network folks have and had reasonably good results.
We're utilizing this only within IT. We track changes to the firewall with it as well as using it to track access list usage and current openings. We're using the product to make the auditing of firewall openings much easier. Rather than having to track need for openings manually, we're able to identify whether an opening is being used and how much it is used.
  • It does a good job of tracking usage of firewall openings. This gives us much better reporting than traditional firewall logs.
  • It does a good job of tracking firewall changes. We are able to determine when changes were made and by whom.
  • The interface makes it easier to determine which openings are currently present.
  • We've occasionally had issues where the product stops receiving and recording access control list hits.
  • Sometimes we have issues with comments populating correctly into the FireMon config.
  • We've run into a few issues when the system became unavailable.
  • As we work in education, ROI isn't a particular concern for us. The product is pretty well priced for its functionality, though.
We've not attempted to use any other products like this. Prior to using this, we did everything with homegrown tools.
The software works well for us because we do not have direct access to the firewall configuration. This allows us to audit the configuration without needing direct access. If you do not have a need for that, it might be easier to do some of the configuration with provided tools.