FireMon Review
January 13, 2017

FireMon Review

Ryan Bast | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Security Manager

Overall Satisfaction with FireMon

The support for the product has been great. Anytime I have an issue or question, I can confidently put in a support ticket and get a timely response. In addition to the timely response, their support is knowledgable on the product and quick to resolve any issues we have had.
It is used by our IT department to audit existing firewall configurations. It is helpful in finding redundant or unused rules in the configuration. We also find the traffic flow analysis tool extremely helpful. When creating new rules for new applications we find a lot of required ports are not properly documented and the flow analysis provides a great way to audit the rules traffic and narrow down the exact ports required for an application.

Pros

  • Traffic Flow Analysis is an invaluable tool.
  • The ability to run reports on PCI audits has been very useful.
  • The logged connections history is great for showing management metrics.

Cons

  • AD integration was a little difficult to set up.
  • Upgrading was tricky but FireMon support did a great job working with us to complete an upgrade.
  • The rules recently changed [feature] is great to troubleshoot problems.
  • Traffic Flow Analysis works well to ensure traffic is going where you expect it to go.
We have not used any other competing products. We were turned onto the product by our security consultant and we have been very pleased with the product. Based on our happiness we have not had a need to seek out an alternative product.
FireMon is a great tool for any organization looking to audit their firewalls. At a glance, it can be difficult to tell where rules may be redundant or even unnecessary but FireMon does a great job picking these out and showing them on the dashboard. The revision history is also great if multiple users make changes to your firewalls to see what might have changed and for troubleshooting.

Comments

  • Marlon Fernandez | TrustRadius Reviewer
    Ryan, Thank you for taking the time to write a review of FireMon. I am glad to see you are finding overall satisfaction with the product. In regards AD setup and based on my experience, I've seen different types of FMOS deployments that sometimes requires complex details on the AD configuration in order for us to read it. Our support and customer success team are always happy to help on those cases. We look forward to working with your team more in the future.

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