Fonality VOIP System
July 27, 2016

Fonality VOIP System

Shane Abernathy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fonality

We use Fonality VOIP telephone service for our entire agency operation.
  • It is a reliable telephone service.
  • Excellent service (customer and technical) support.
  • Call drop and it would be great to know if the drop was due to the cellular service of the person on the line or our service.
  • Increased our telephone system flexibility and lowered our overall operating costs.
If you have and excellent ISP and you are good dealing with technology then the savings and ease of use for VOIP and Fonality are a great deal.

NetFortris Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Call reports
9
Directory of employee names
Not Rated
Answering rules
9
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated