Great product. I can't imagine by business without Fonality.
March 13, 2017
Great product. I can't imagine by business without Fonality.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fonality
It is being used for the company. We are a virtual company at this time and it is great for the messaging and helps me to manage my team remotely. It would be terrible without fonality. I also like the reporting it provides so I can track our progress and report back to the team.
- Call Tracking/Reporting. I like that I can log in at any time and track phone calls.
- Messaging features. The IM portion of HUDweb is GREAT. I can't imagine sending emails all day to my employees and how time intensive that would be.
- Set up was so simple. As a small business owner I don't have time to do extensive training, and spend time setting the equipment up.
- I would like more options for my messaging when a caller calls in.
- I would like to be able to have callers be able to dial extensions when they call in.
- Productivity
- Seamless interaction for patients and clients. They have no idea we are working from home.
- Management tools/call tracking
I've only used fonality. I used to work with it at a previous job before I became a business owner.