Perfect for Corralling Staff Requests
August 24, 2017

Perfect for Corralling Staff Requests

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Teams

Overall Satisfaction with Formstack

We use Formstack for internal request forms for department services. We also use Formstack for external online form submissions for service requests and applications. It greatly helps us manage the requests as well as give staff and customers an easy portal for submissions. We also integrate with First Data for some online payments.
  • Integrates with First Data
  • Easy to customize and design forms
  • Is both desktop and mobile friendly
  • Some more options for design fields
  • Ability to go in and assign the task or the form request to a staff person
  • A little cleaner language and setup of e-mail notifications, integrations, etc...
  • Outlook
  • Square Payment
  • RecTrac
It is an easy system for us to design multiple forms that are both desktop and mobile friendly. You can have multiple users and give them permissions to specific forms or responses and approve/edit their work. Very easy to design and make changes to the created forms. Could be a little more robust on the design options.

Formstack Forms Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
9
Changes to live survey
9
Multiple question types
8
Survey logic flexibility
8
Data export
9
Standard reports
9
Custom reports
9
Access controls
9
Compliance
9