A great tool for higher education space
September 15, 2017
A great tool for higher education space
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Formstack
We use it extensively within our department for various applications, surveys etc. The customizable features and website embedding work well with what we are trying to accomplish for our data collection purposes. Departments and schools within NYU make purchasing decisions separately, so we are not aware of other departements usage.
- Learning curve is low.
- Easily customizable
- Website embed feature is great
- Adding multiple users to receive submissions is great for our team.
- Ability to send confirmation emails is good for applicants
- Customer service was way more complex than necessary when we were trying to merge two accounts (unknowingly) created within our department.
- The website embed has occasionally given us some trouble as well.
- Users have had various issues with radio buttons and file uploads over the past two years I have used Formstack.