Formstack makes form creation easy and efficient.
September 19, 2017
Formstack makes form creation easy and efficient.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Formstack
Formstack is used across the entire organization, i.e., anyone who needs a form can request and get one. We handle event signups, requests for college services, feedback, and general questionnaires. Our users utilize both email to receive submissions but also the database export to further utilize submission data. Others use 3rd party integrations like ZenDesk and Mailchimp.
Formstack essentially replaced our IT department's role of creating custom forms and database solutions, so they can focus on more appropriate and important tasks.
Formstack essentially replaced our IT department's role of creating custom forms and database solutions, so they can focus on more appropriate and important tasks.
- Ease of setup - we can create something almost immediately.
- Conditional logic - enables the shortest form possible to be presented to the user, so forms can be comprehensive, but users only see the fields they need.
- Themes - allow us to make a form look exactly how we want them to look.
- Embedding - forms easily embed into our website, making the presentation seamless.
- Integrations - allow our users to harness submission data in the ways that they need.
- Sometimes how to integrate with 3rd parties isn't super obvious.
- ZenDesk
- Mailchimp
Zendesk - the form capability is better than Zendesk's basic tool to capture trouble tickets directly from our website.
Mailchimp - we use form data that we later use to make segments in Mailchimp to tailor our messaging more effectively.
Mailchimp - we use form data that we later use to make segments in Mailchimp to tailor our messaging more effectively.