TrustRadius
Love me some Formstack!
https://www.trustradius.com/surveysFormstackUnspecified8.2126101
Shannon McDonald profile photo
October 06, 2017

Love me some Formstack!

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Teams

Overall Satisfaction with Formstack

We use it to collect program registrations for registration that doesn't work in our existing system as well as anytime we need to collect data for one reason or another.
  • Formstack is one of the few form sites we have found that lets you integrate payment into the form with Paypal rather than the user being kicked out to Paypal's website. That is a huge time saver for us, so we don't have to spend time chasing down payments.
  • It is so easy to use. We set a custom template up with our branding and with one click we can drag and drop to make awesome forms!
  • I wish there were some easier ways to set up multiple payment price points.
  • It would be nice if Formstack had some more customized reporting on the forms. When we use them for events, it doesnt make the most user-friendly roster.
  • Paypal
  • Smartsheet
Accepting Payments with PayPal
We use Smartsheet as a project management tool. Integration with Formstack has allowed us to make better use of the system with our forms since Smartsheet doesn't have a robust form system. We do this integration through Zapier.
  • Customer Surveys
Great for capturing data or counts for specific things. Not as easy when we are trying to do a form that we need to capture multiple data points from various attendees in one form.

Formstack Feature Ratings

Survey templates
Not Rated
Themes
8
Custom logo/branding
10
Changes to live survey
7
Multiple question types
9
Survey logic flexibility
10
Data export
6
Standard reports
4
Access controls
10
Compliance
6