TrustRadius
Formstack is great, and keeps getting better. Best form creation tool out there
https://www.trustradius.com/surveysFormstackUnspecified8.2126101
Kow Samman, MBA profile photo
September 05, 2018

Formstack is great, and keeps getting better. Best form creation tool out there

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Formstack

Formstack is being used across our entire university. It is our enterprise form creation and workflow tool used by various departments across the campus to create forms and workflow.
  • Easy & intuitive form builder that allows users to create forms
  • Branding of forms with your company logo
  • Logic within forms to show and hide fields
  • Logic with email triggers to only send notifications when certain answers are filled out in the form
  • Their workflow feature is still half-baked. Lacks enhanced features like logic & ending the workflow mid-step
  • Some of their integrations are outdated and no longer supported so basically useless to our organization: ie.: Zendesk Integration
  • No integration with Active Directory so user management is a pain
  • Google Sheets
  • Google Drive
  • Salesforce
Mostly yes, with some limitations
Security is paramount to us. With Formstack's encryptions, some of our departments are able to remain compliant by encrypting sensitive data with a password.
  • Employee Surveys
  • Customer Surveys
  • Research Studies
It has great features and they continue to add features. Formstack works great for standard forms but has many limitations with workflow forms, the biggest limitation being you can only route forms to Formstack users.

Formstack Feature Ratings

Survey templates
4
Themes
7
Custom logo/branding
8
Changes to live survey
7
Multiple question types
7
Survey logic flexibility
9
Data export
7
Standard reports
7
Custom reports
5
Access controls
7
Compliance
7