FreshBooks is a great simple invoice system for small businesses
Paul Shapiro | TrustRadius Reviewer
March 31, 2015

FreshBooks is a great simple invoice system for small businesses

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with FreshBooks

We use it to send out invoices and accept credit card payments. We're a small company, but we do all our billing through it.
  • Easily create and send invoices
  • Accept credit cards
  • Easily create and send estimates
  • See when clients viewed invoices
  • Send automatic reminders for open invoices after 30, 60 and 90 days
  • Ability to send invoices for partial payment (can do, could be better)
  • Multiple addresses for clients (billing, mailing, contact, etc.)
  • Faster time-to-pay
  • Better AR tracking and higher on-time payments
  • Faster time to send estimates and invoices also leads to faster time-to-pay
  • Harvest,QuickBooks Online,Xero,TimeFox
FreshBooks is better at it's core job of creating and sending invoices. Most of the other products I saw did other things which I didn't need but didn't do the invoices as simply or as well.
It's best suited for companies that don't have dedicated AR and AP teams. If you have to create and track invoices along with your regular job, FreshBooks is great.

FreshBooks Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
7
Bank reconciliation
7
Expense management
7
Time tracking
5
Multi-currency support
7
Self-service portal
7
Dashboards
7
Standard reports
9
API for custom integration
8
Role-based user permissions
8
Single sign-on capability
10

Using FreshBooks

Easy to use, quick to learn with a simple, uncluttered interface.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating invoices
  • Accepting credit card payments
  • Running aging report
  • Running payments collected report
  • Creating invoices for partial payments
  • Creating clients with multiple divisions or addresses