FreshBooks review
April 30, 2015

FreshBooks review

Richard MacNeill | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Current

Modules Used

  • Time and expense tracking

Overall Satisfaction with FreshBooks

We use FreshBooks throughout our company to track time and expenses of our staff and consultants, as they work on client projects.

Pros

  • Time tracking by project, by contractor and by client.
  • Very easy to use and intuitive, no training required.
  • Cloud-based. No software to install.

Cons

  • Database structure does not appear to be relational - could be improved.
  • Efficient method of recording expenses. Like the iPhone app which allows taking a picture of receipts.
  • Easy for staff to record time worked on projects
FreshBooks is not an accounting system, despite what the marketing material seems to say. It is very good at time and expense recording and invoicing, but don't expect it to replace your bookkeeping software.

FreshBooks Feature Ratings

8.3
Accounts payable
Not Rated
Accounts receivable
4
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
9
Time tracking
10
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
10
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
6.0
Dashboards
5
Standard reports
7
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
5.0
Role-based user permissions
5
Single sign-on capability
Not Rated

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