TrustRadius
Freshsales review
https://www.trustradius.com/crmFreshsalesUnspecified7.545101
STEVEN BLANCO profile photo
July 23, 2019

Freshsales review

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Freshsales

We use Freshsales to manage sales leads.
  • It's easy to use.
  • It has a nice interface.
  • It's 100% cloud-based, and can be accessed anywhere with an internet connection.
  • It's a little slow sometimes (which could have been due to my internet speed).
  • The customer service reps can be a little difficult to understand.
  • It was definitely worth the money. It's made lead management easy.
Freshsales is the only product I have tried.
Used for managing sales leads, keeping track of all correspondence, and scheduling future correspondence.

Freshsales Feature Ratings

Customer data management / contact management
10
Workflow management
8
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
10
Channel / partner relationship management
10
Lead management
10
Email marketing
10
Task management
10
Reporting
Not Rated
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Mobile access
10