Very Good but support could be better.
Overall Satisfaction with Freshservice
Very Good, Works well for us in our small IT Team.
Pros
- Tickets
- Projects
Cons
- AI
- Flexabilty
- SLA
- KPI
Good Value for money,
Can be rolled out across different teams
Can be rolled out across different teams
Do you think Freshservice delivers good value for the price?
Yes
Are you happy with Freshservice's feature set?
Yes
Did Freshservice live up to sales and marketing promises?
Yes
Did implementation of Freshservice go as expected?
I wasn't involved with the implementation phase
Would you buy Freshservice again?
Yes


Comments
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