Fuze: the best current collaboration solution
August 02, 2018

Fuze: the best current collaboration solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Voice
  • Video
  • Messaging
  • Collaboration
  • Contact Center
  • Insights

Overall Satisfaction with Fuze

All my tickets were processed in record time.
The team assigned to the project is great.
Very good customer experience, excellent project team, perfect deployment and satisfied users. I highly recommend!

Pros

  • Support to the design of the solution
  • Perfect support team
  • Unified solution very ergonomic and economical

Cons

  • Ring change
  • Mobile conference calls
The migration of a solution of communication seems always to be a complicated challenge, but the accompaniment of the teams Fuze is perfect.

Fuze Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Message alerts
10
10.0
Video conferencing
10
Audio conferencing
10
9.0
Mobile app for iOS
9
Mobile app for Android
9

Comments

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