Item: Fuze
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Fuze throughout the whole company. Mainly used for chatting back and forth with other staff and departments. Very necessary while working remotely. We also use Fuze to make inter-office calls.

Pros and Cons

Chatting features.
Calling.

Lagging issues. Whether using it on an older pc or a brand new one, no matter my connection, there always seems to be a lag/delay.

Implementation Rating

I mainly enjoy the internet calling. No need for an actual phone.

Key Insights

Do you think Fuze delivers good value for the price?

Not sure

Are you happy with Fuze's feature set?

Yes

Did Fuze live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Fuze go as expected?

I wasn't involved with the implementation phase

Would you buy Fuze again?

Likelihood to Recommend

Really the main use I would recommend Fuze for is chatting and internet calling features. However, there’s many other apps and programs that do the same.

Sometimes ConFuzed

Modules Used

Overall Satisfaction with Fuze