Gainsight CS is the Best | TrustRadius

Overall Satisfaction with Gainsight CS

Use Cases and Deployment Scope

In my organization, we Use Gainsight CS to manage my book of business everyday.

Pros and Cons

Pros

I think Manage my book is done particularly well in Gainsight CS
In my experience, the Customer health scores are done particularly well in Gainsight CS
In my opinion, Customer data is done particularly well in Gainsight CS

Cons

In my opinion, there is room for improvement in Gainsight CS for Aggregating more data
In my experience, there is room for improvement in Gainsight CS for Forecasting customer renewals and health

Return on Investment

In my experience, the impact Gainsight CS has on our overall business objectives is a Great return

Usability

10

Key Insights

Do you think Gainsight CS delivers good value for the price?

Yes

Are you happy with Gainsight CS's feature set?

Yes

Did Gainsight CS live up to sales and marketing promises?

Yes

Did implementation of Gainsight CS go as expected?

Yes

Would you buy Gainsight CS again?

Yes

Other Software Used

Likelihood to Recommend

Gainsight CS Feature Ratings

Comments

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