Excellent solution for maintaining customer relations and much more!
July 19, 2018
Excellent solution for maintaining customer relations and much more!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Engage (formerly PureEngage)
We are using Genesys PureConnect to manage all relations with vendors in our supply chain group. It makes it easy to pull up all customer interaction for specific vendors!
- Easy to use for end users and very slick design
- Easy to implemnent for IT support
- Very cost effective
- Could make user experience a bit more simpler by removing additional fields