Great software, easy to customize.
July 28, 2019
Great software, easy to customize.

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Engage (formerly PureEngage)
We use this across our entire organization, at multiple locations in multiple geographic areas. It provides a singular system that integrates every location and department together.
Pros
- It integrates with other products easily.
- It has multiple redundancy options for backup.
- Its easy to manage and make changes.
Cons
- I would like the administrator program to be updated.
- I would like more virtual server ability.
- I would like the costs to decrease.
Comments
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