An amazing app to help your clients
April 23, 2022

An amazing app to help your clients

Dr. Rafael Rojas Pérez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

We create online events and we've always had problems with speakers and attendees who didn't know how to use their computers. Getscreen.me was the best solution to solve all the problems. We used to use Zoom to help and support our clients, but then we met Getscreen.me and I found that this was a very professional app with which I can connect my users through our events without any problems. I mean, my audience is women over +50 who are not always used to working with computers, the internet, or technology. On the other hand, our technologies, even if are friendly are not friendly enough for older people. Getscreen.me helped us with this issue. We only send one magic link to our clients and we're able to solve the problem. Voilá! Amazing app.
  • Customer Support
  • Connection between your computers (Permanent access)
  • Wake-on-LAN
  • It works fine, I wouldn't need anything.
  • Customer Support
  • Fast Support
  • Permanent support
  • It helped us with clients
  • It helped us with our own team

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

- CUSTOMER SUPPORT is a good example of good service. - If you have fixed clients, you can install a PERMANENT ACCESS, which is cool. I've tested it a lot and it really works. - If you need to connect your own computers, you can use permanent access too. - You can record the support so people can watch it again or you can use it to improve your UX.

Getscreen.me Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Centralized management dashboard
10
Session record
10
Multi-platform remote control
10