Great remote support app
March 30, 2022

Great remote support app

Konstantin Cholev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

I am using it daily to control particular remote computers and servers and also support friends. The good thing about Getscreen is that I do not need to install any software to do remote control. It works directly from the browser and this makes it much easy remote access from everywhere even if I travel. The developer team is very responsible and constantly adding new features requested by the customers. The support team is also on a very high level with their response according to the working time and time differences between continents.
  • Remote access with registered history and recording (if is enabled).
  • Easy to use and no technical knowledge required.
  • Many features, including file transfer and real time translator.
  • Easy to navigate Dashboard.
  • I would like to see RDP connectivity support.
  • Stronger user group management to prevent sharing PC access between users by default.
  • Quick remote access.
  • Team management.
  • Cheaper alternative to Team Viewer and other similar services.
First of all, I do not need to install anything, I can basically work everywhere even in-network where the internet is restricted like company networks. Cheaper than TeamViewer and more options were added frequently due to the high demand of features requested and the dev team just deliver to us.

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

Sometimes I need to provide support to friends or I want to discuss sharing my screen over the call within Getscreen. I just with one click generate an invitation code, share it and the sessions start. I am monitoring some specific computers and servers remotely, and with Getscreen I have unlimited time that I can spend with no issues at all. Additionally, I can just download files from the remote PC without a remote connection, just from the new Getscreen Windows Dashboard app.

Getscreen.me Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Centralized management dashboard
10
Session record
10
Multi-platform remote control
10