A Justified Selection for Remote Access
June 06, 2023

A Justified Selection for Remote Access

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

The direct use case is the use of a remote software for client data management, automation implementation and after sales support.
It has been extremely helpful to have a secured and stable remote solution which helps to reduce the amount of traveling time or onsite support. A lot of time and money are saved from going to client's site. Some other use cases may be the support of internal business partners or colleagues in project discussions and knowledge sharing.
  • Easy connection to new clients - both one time use and permanent
  • Support remote users from any device - even a cell phone with ease
  • File sharing
  • Connection Audit Log at ease
  • White Labeling (custom branding) and personalized quick connection link
  • Voice Call
  • Wake-on-LAN
  • Connection between your computers (Permanent access)
  • Allow more team members per account
  • It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
  • Stronger user group management to prevent sharing PC access between users by default.
  • IP restriction and white listing
  • The price of the product is reasonable and affordable for a start up
  • Product features
  • Lifetime Price Access

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

No

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

It is appropriate on most cases of supporting the client's work remotely or supporting questions/issues where required.
The less appropriate situation is where client has a restriction of downloading any form of remote .exe file into their device due to security control. It is important to ensure that the support model does not restrict remote access due to security control.

Getscreen.me Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Centralized management dashboard
10
Session record
10
Multi-platform remote control
10