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Gist has been a time and money saver for me and my business
February 14, 2023

Gist has been a time and money saver for me and my business

Ben Cleaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

Gist has helped bridge the gap between customer commuications and support. We use Gist in our daily efforts to engage with customers on the website to answer questions or queries. We also use Gist to help with our email marketing activities to customers
  • Chat support
  • email marketing
  • chat bots
  • Open dialogue with users
  • Chat bots to engage with them
  • Email marketing to existing database
  • Easy of use
  • live chat
  • Knowledge base
  • Customer satisfaction
  • Increased leads
  • Better complaint management

Do you think Gist delivers good value for the price?

Yes

Are you happy with Gist's feature set?

Yes

Did Gist live up to sales and marketing promises?

Yes

Did implementation of Gist go as expected?

Yes

Would you buy Gist again?

Yes

Gist support has been amazing and have helped me configure the product to my requirements. Its pretty easy to use and importing my email database was incredibly simple. Managing multiple domains across one account has been difficult but with the use of seperate workspaces you can overcome this and create seperate areas and teams to manage your various websites