Overall Satisfaction with GiveSmart
We used it for our school's benefit and auction. It was used by my department.
- Very easy to use.
- Great customer service if you have a question.
- The person assigned to my event on the night of was absolutely amazing.
- Closing the event and pulling reports after is also super easy.
- I wish there was more freedom in designing the front page of the event site.
- I wish it could host videos instead of having to plug in from YouTube or Vimeo.
- Increased fundraising revenue.
- Historical data on performance of revenue streams.
I switched from Bidpal years ago and have not looked back. The customer service was not great.
It has been good. I would say that the landing page could be more customizable, feel like it relies a lot on the buttons and not much else.