An "A" for GiveSmart in Accessibility, Adaptability and Analytics.
June 01, 2021

An "A" for GiveSmart in Accessibility, Adaptability and Analytics.

Andrea Thomson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

In the past year, GiveSmart has been used twice: first to facilitate an online auction, art sale, and holiday gift sale; and second as a fundraising vehicle for our chemistry lab. In the past, it has been used to host a silent auction for our annual gala. Currently, I am the sole user of the platform, but it has been used by another administrator and volunteers of our gala within the Advancement office. It is an excellent platform to share with our community.
  • As a silent auction platform, it is easy to use.
  • Updating content and adding images is simple.
  • Generating sales reports and data analysis is as easy as clicking a button!
  • Updating the donation tab is not as simple as I had hoped.
  • GiveSmart has helped us increase our fundraising revenue for our gala, annual fund and capital project.
  • GiveSmart has attracted new donors to our organization, beyond our known constituents.
Overall GiveSmart is easy to use, but even for those who are computer savvy there are elements that are not as easy to implement as they could be (i.e.; text to give, donation tab).
The GiveSmart team is extremely helpful, both by email and in person! I can't commend them enough.
GiveSmart is extremely customizable! We were able to customize the colours and images to match our school and event brands. Plus the URL can be modified to match your campaign. Users can easily tell that the site is linked to your school / organization. No questions that it's a third party or different platform.
As a silent auction site and "instant" item sale site, it is excellent. I have not yet used GiveSmart for anything other than what it's best suited for. So I have been pleased. If a buyer does not have a credit card, payment is difficult.