Penny for your thoughts
September 26, 2024

Penny for your thoughts

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We use GiveSmart as a donor platform and to assist us with event and auction management.

Pros

  • auction software
  • text capability and notification
  • ease of making a donation online

Cons

  • high cost and required 3 year contract
  • need for integration seamlessly with an email blast platform such as constant contact or mailchimp that is inclusive and doesn't have to be paid for separately
  • In my experience, pushy sales people
  • improved internal efficiency
  • success with smooth process to manage silent auction items
More functional, works best with events
doesn't always pull and calculate correct data for letters needing sent; is user friendly in other ways
responsive though seems that lots of things cost 'extra'

Do you think GiveSmart by Momentive delivers good value for the price?

No

Are you happy with GiveSmart by Momentive's feature set?

Yes

Did GiveSmart by Momentive live up to sales and marketing promises?

Yes

Did implementation of GiveSmart by Momentive go as expected?

Yes

Would you buy GiveSmart by Momentive again?

No

Well suited for orgs that run multiple events and want to integrate ticket sales and auction items all in one. Less suitable for orgs that don't need these things and for those that need a platform that does donor engagement in all formats and events and auction software all in one.

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